xAssets Case Study - Panasonic
Software Asset Management with Integrated Asset and Service Management

Panasonic

Panasonic Electronic Devices Corporation of America (PEDCA) purchased xAssets Enterprise in early 2005 to centralize their IT Asset Management function and is still in constant use over 10 years later.

PEDCA runs three main manufacturing facilities with each facility containing a number of manufacturing plants. Each plant has its own budget for Software License purchasing and other asset acquisitions Software compliance status and reporting became a priority for the management teams at the plant, facility, country and global levels.

Software Asset Management at PEDCA was difficult to control. There was no easy way of establishing which applications were installed and the software license compliance position at each cost center could not be established. PEDCA wanted an application that could encapsulate Discovery, Hardware Asset Management, Software Asset Management, and replace the existing Track-IT help desk system into a single solution.

Technicians evaluating xAssets Discovery were impressed by its speed, low network bandwidth, and zero footprint on the end user computer. Discovery could discover hundreds of desktops in minutes, including a hard disk scan, without making changes to the client.

Panasonic required an application which could discover and count software titles, and classify and track purchases. Assignment of purchased software assets to specific desktops was a core requirement – this is supported within the xAssets Enterprise application.

Software Asset Management

xAssets Enterprise was installed in March 2005 and Network Discovery was quickly completed. Software license purchases were entered through manual input, and from spreadsheet data loads using the Enterprise integration engine. Software license reports were customized to Panasonic’s requirements.

Software compliance reports are sent to senior management in Japan and to each plant and facility on a monthly basis, and ad-hoc compliance reports on specific locations, cost centers, specific software titles or specific users can be produced whenever needed.

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