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xAssets News Articles

April 2008 Update for Customers

Several recent xAssets Customer Acquisitions have taken advantage of the deep configuration capabilities of our new Network Discovery and Asset Management product - xAssets Network Discovery 6.

An installation in England with 1200 discovered nodes recently extended the configuration to automatically detect broken installations of McAfee Antivirus through the inspection of the running state of the Windows Services associated with McAfee. The same client also used the windows service discovered data to detect wrongly configured installations of Windows Update and Patchlink. This enabled Network Administrators to detect problems across the entire network within a few days of installation, and those machines have now been fixed and are under survilance with a daily discovery schedule connecting directly through to configured email notifications for exception reporting.

Another English implementation with around 2000 discovered nodes have recently completed their Software Asset Management implementation. All recognition data cleansing processes were completed by xAssets and software licence reconciliation has been completed.

In the USA we have completed six new enterprise SAM and ITAM implementations and three more implementation projects are underway. Several new capabilities are being developed as a result of these including:

SMS Integration as an alternative to discovery
HP Web Jet Admin Integration for Detailed Printer Asset and Status information
The SNMP Recognition database has been extended to new Manufacturers
Additional SNMP Discovery Fields
Disaster Recovery Processes can now be constructed through the Data Transformation Engine
The Sql Server agentless instance discovery tools has been extended to allow discovery under any Windows Credentials alongside database logins, without the need to log in as a different user


Clarification of Version 5 Support Policy

A few customers have expressed concern that we may drop support for Version 5 implementations. The management team have agreed to guarantee support for Version 5 implementations at least until September 2010, and that support will comply with the standards and policies set out in our new "Intensive Support" initiative. xAssets plans to upgrade all customers to Version 6 by September 2009.

March 2008 Update for Customers

xAssets Network Discovery Version 6 has now passed extensive scalability and performance tests for Very Large Database (VLDB) installations. With specific tuning of the dashboards and queries we were able to support 240,000 IT Assets and 2,500,000 Fixed assets in the same database, with each IT Asset having detailed data for Software, Device Manager, Services, AutoRun, CPU, Memory, Disk Arrays and Printers. The testing was conducted using two low cost Dell Servers running Windows 2003 Server Standard Edition, Sql Server 2005 Standard Edition, each machine having 4GB RAM, 2x256GB IDE disks and Dual Core 2.0 MHz Woodcrest processors.

xAssets has entered into a business partner relationship with Infinite Technology Solutions in Australia. This replaces our former single office infrastructure in Melbourne with offices and people on the ground in Melbourne, Sydney, Perth and Brisbane. Infinite TS will service all existing customers with support contracts and will take control of distribution and direct sales to new resellers and customers.


New Website Release - March 2008

xAssets has released its new website on the 24th March 2008. This site has been rewritten to use the latest ASP.NET technology while also providing customers with instant chat and a support forum, which is designed to complement our existing access to product specialists for getting quick answers to support incidents, questions, issues, howtos and strategy.



 
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