Zoomed Image

Adding New Incidents audit

Edits applied

None. All three recipes are already correctly marked manual (new incident dialog, incident form in specific state, and method 3 dialog all require transient state).

Flagged for human review

  • "Service Desk > Incident Management" (line 28). "Service Desk" is NOT in the catalog as a sidebar menu item. "Incident Management" IS in catalog (category: Service Management). The correct navigation may be directly to "Incident Management" rather than via "Service Desk". Verify the actual path.
  • "Actions on Selected Records" menu (line 29). This is a page-action button/dropdown, not a sidebar item. Consistent with other files.
  • Images itam-guide-image369/370/371 use the legacy numbered naming convention. Flag for housekeeping.

Notes

  • No edits applied; all recipes already manual. The "Service Desk >" prefix in the prose navigation path should be verified against the actual menu structure.

Page-action follow-up (2026-05-09T00:00:00Z)

  • Skipped: itam-guide-image369 — new incident dialog from header bar; "New Incident" is a header toolbar button, not a list page-action menu.
  • Skipped: itam-guide-image370 — "Create a New Incident" from "Actions on Selected Records" menu on Incident Management screen. Although "Create a New Incident" exists in the catalog (category: unresolved), the screenshot context is "Requires new incident form in specific state" suggesting it shows the form after creation, not the menu open. Left as manual.
  • Skipped: itam-guide-image371 — from asset editing screen using Service/Actions menu; this is an asset-editor context menu, not a list page centremenu.