Best Practices in Software Asset Management - Updated for 2023
Of all corporate assets, software may be the most complicated to manage. It is intangible, expensive, licensed not owned, and must be regularly maintained. It is also often rendered obsolete by the manufacturer. At a time when the operation of most production assets, information technology assets and communications assets relies on software, having a robust software asset management (SAM) program is not a luxury, it is a necessity.
Best Practices in IT Asset Management - Updated for 2023
The key to successful IT Asset Management is having total visibility of assets, services, contracts, subscriptions, expenditure, processes and people.
Once you have this, you can then develop processes that make managing your ITAM much easier.
Understanding the DHS Binding Operational Directive 23-01
On October 2, 2022 The Cybersecurity and Infrastructure Security Agency (CISA) published
Binding Operational Directive 23-01
requiring all federal agencies to take the specific steps to improve their asset visibility and vulnerability detection capabilities. Agencies have six months to comply.
Supercharge your JIRA installation with an IT asset management toolset
Automatically adding asset data directly to tickets reduces call time and speeds resolution.
Using the xAssets IT asset management JIRA integration, you can configure your installation to display the data your technicians need - at a glance. Our deep discovery technology instantly provides crucial information such as hardware, software, classification, ownership, and location data.
Add value to Microsoft Endpoint Manager / Intune with an IT Asset Management toolset
Systems management tools play a key role in maintaining the overall IT infrastructure. As part of that function, systems management tools must be able
to discover and identify devices on the network and have some “awareness” of the software already installed. Many
have reporting capabilities built in, which lead some IT managers to rely on the systems management tool for
hardware and software discovery and inventory.
Fixed Asset Management Best Practices - Inventory and Costs
describes how to apply best practices to inventory management, asset
related expenditure and depreciation.
Fixed or capital assets, like anything else owned by the corporation, must
be properly managed to derive the maximum financial benefit from those
assets. In many cases a corporation’s fixed assets constitute a large part
of its balance sheet assets and are major contributing factors to revenue,
production, and productivity. It is imperative that management knows the
location, value, life cycle status and final disposition of those assets. A
robust fixed asset management solution is a key resource in providing this
Automated Fixed Asset Management - A key component of capital spending policy
Defining fixed asset policies and procedures, and formalizing them in a corporate document,
is critical to effective fixed asset management. Those policies and procedures need to be implemented
and acted upon in a consistent manner. However, without a consistent method of managing those assets,
determining their value, location and lifecycle status, the policy and procedures become less effective.
Automating ITAM in SMBs
Every organization has a wide variety of data sources that contribute to its IT asset inventory. These can include:
manually prepared spreadsheets,
Microsoft System Center,
cloud providers such as Amazon AWS, Google Cloud and Azure and
internal systems and cloud applications.
The problem arises when these data sources cannot be consolidated or reconciled. Each source contains some ITAM information, but none provide a complete record for each asset.
Many SMBs are faced with this scenario ,where they have ample ITAM data, but no actionable ITAM information.
Using ITAM Solutions to Make Informed IT Budget Decisions
Current and accurate information is critical. One
information tool at most CIOs disposals is a robust IT
Asset Management (ITAM) toolset. Using the reports
on the inventory, configuration of the physical assets,
software licensing and utilization and cloud assets, IT
management can identify under-utilized, obsolete and
excess IT assets. This information coupled with data
on maintenance costs for both hardware and
software spending, can provide a roadmap for
spending cuts that will have minimal impact on
Selecting the Right ITAM Tool
The economic value of a comprehensive IT asset management (ITAM) solution is well documented. “Comprehensive” means that the solution includes
Hardware discovery and inventory capabilities,
a software asset management (SAM) component,
a configuration management database (CMDB),
a disposal and end-of-life component and a robust and configurable reporting system.
IT managers have a number of options when choosing an ITAM vendor, and there are several steps IT management can take to arrive at a shortlist and select the right solution for the organization.
Fixed Asset Management Best Practices
Companies need to maintain accurate records regarding their fixed assets.
However, it is critical not only to maintain those records, but also to do it in a way that can be used throughout the organization,
is updated in a timely manner and can be customized to meet the specific needs of various departments.
Creating this comprehensive collection of information on the entire fixed asset inventory involves establishing and maintaining a comprehensive,
automated and customizable fixed asset management (FAM) solution. However, as with most
business practices knowing what processes are needed and putting them into practice are two different things.
Use these key best practices to optimize your FAM implementation and operation.
Implementation of xAssets ITAM Solutions into High Security Environments
High security environments such as Government, Defense and Public Sectors have additional complexity in an increasingly complex and regulated environment. With laws, certifications, compliance, security, encryption, zero downtime and disaster recovery requirements, an ITAM solution needs to be highly configurable to meet strategic requirements.
Key Features of xAssets Hosted Services
A lot of companies offer their products in some kind of hosted form these days, some even have a non browser based product
which you pay for annually to download, like office. These products are not inherently designed for the cloud and
become a management nightmare for system administrators because they have to install those products on every client endpoint and then manage and troubleshoot them.
It is much easier to manage products which are browser based and therefore can be used from any client PC or device without being installed on that device.
Managing Cloud IT Assets with xAssets
Managing IT assets, both hardware and software, that are "behind-the-firewall" is a mature business and has been an established practice for over twenty years. There are numerous tool sets available that enable IT managers to discover, inventory, evaluate and reconcile hardware and software assets. But, what about cloud assets? Software-as-a-Service (SaaS) assets need to be counted and reconciled. Server and storage use needs to be managed to match existing needs. As Kim Crawley of AlienVault (now an AT&T company) wrote in an article entitled Reviewing Best Practices for IT Asset Management in the Cloud, "With the implementation of cloud networks, these IT assets become cloud assets too..." But making sure your cloud-hosted assets function well and maintain security is its own area of knowledge: cloud asset management. There are challenges involved in cloud asset management which differ from managing assets on your own infrastructure. For instance, developers and administrators often don’t use the security tools that their cloud providers offer them. Also, visibility into your assets can be more difficult in the cloud."