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Problems audit

Edits applied

  • Recipe fix: ClickMenu "Problems"ClickMenu "Problem Management". "Problems" is NOT in the catalog. "Problem Management" IS confirmed (category: Service Management).

Flagged for human review

  • "Service Desk > Problem Management" prose navigation (line 22). "Service Desk" is not a catalog sidebar item. Verify the correct navigation is directly to "Problem Management".
  • "Actions on Selected Records" menu for Create a New Problem Record (line 23). This is a page-action menu. Verify the exact item name "Create a New Problem Record" — catalog confirms this (category: Actions).

Notes

  • Same cross-file pattern as Problems, Change Requests, Completed Incidents: the service type names use API substitution in the catalog, meaning the actual menu item text is dynamic based on the service type configuration.