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Tasks (Service Desk) audit

Edits applied

  • Recipe fix: ClickMenu "Service Desk" (×2, images 1 and 2) → ClickMenu "Service Desk Dashboard". "Service Desk" is NOT in the catalog. "Service Desk Dashboard" IS confirmed (category: Service Desk Dashboards). Applied to both instances.

Flagged for human review

  • "Service Desk > Incident Management" prose navigation (line 29). "Service Desk" is not a catalog sidebar item. The correct navigation may be directly to "Incident Management". Verify the actual menu structure.
  • "Service Desk > Service Data > Service Priority" (line 66). Verify this multi-level navigation path. Catalog has "Service Priority" (category: Service) but not confirmed as a sub-item of "Service Data".
  • Images 3-9 use ClickMenu "Incident Management" — "Incident Management" IS confirmed in catalog. These recipes appear correct.

Notes

  • Cross-file pattern: "Service Desk" used as a menu name in 3 task files (overview, change-requests, adding-new-incidents) and in none of the cases is it a catalog sidebar item. Always use the direct menu item name.