Tasks (Service Desk) audit
Edits applied
- Recipe fix:
ClickMenu "Service Desk"(×2, images 1 and 2) →ClickMenu "Service Desk Dashboard". "Service Desk" is NOT in the catalog. "Service Desk Dashboard" IS confirmed (category: Service Desk Dashboards). Applied to both instances.
Flagged for human review
- "Service Desk > Incident Management" prose navigation (line 29). "Service Desk" is not a catalog sidebar item. The correct navigation may be directly to "Incident Management". Verify the actual menu structure.
- "Service Desk > Service Data > Service Priority" (line 66). Verify this multi-level navigation path. Catalog has "Service Priority" (category: Service) but not confirmed as a sub-item of "Service Data".
- Images 3-9 use
ClickMenu "Incident Management"— "Incident Management" IS confirmed in catalog. These recipes appear correct.
Notes
- Cross-file pattern: "Service Desk" used as a menu name in 3 task files (overview, change-requests, adding-new-incidents) and in none of the cases is it a catalog sidebar item. Always use the direct menu item name.