Completed Incidents audit

Edits applied

• Recipe fix: ClickMenu "Completed Incidents" → ClickMenu "Incident Management". "Completed Incidents" is NOT in the catalog. "Incident Management" IS confirmed (category: Service Management). The Incident Management screen can then be filtered to completed incidents.

Flagged for human review

• "Incidents -- Completed" variant (line 13). The doc says to choose this query variant after navigating to Incident Management. Verify whether "Completed Incidents" exists as a named query variant or a filter within Incident Management.
• The ClickMenu recipe for the main screenshot navigates to Incident Management (which shows all incidents, not just completed). A more specific navigation would be needed if "Completed Incidents" is a distinct query. Flag for human to verify correct navigation.

Notes

• "Completed Incidents" as a standalone menu item does not exist in the catalog. The items that exist use the API-substituted name pattern (%api:LookupAttribute,ServiceType,35,ServiceTypeTitle%s). This is the same pattern as "Change Requests" and "Problems".