Email Notifications

Email notifications alert users when asset data changes — such as new assets being discovered, software changes, or contract expirations. Notifications are configured per site and can be either subscription-based (users opt in) or targeted (sent to specific recipients).

Enabling Notifications

A default notification exists in the system and can be enabled through Site Settings (gear icon):

Managing Subscriptions (Administrator)

Notifications use a subscription model. Configuration Users manage which notifications are available, and end users subscribe to the ones relevant to their role.

Navigate to Site Settings > Email Notifications to manage available notifications and schedules:

Available Subscriber Emails lists all notifications users can subscribe to. Select an entry and use the blue links to manage scheduling or deletion:

Subscribers to selected Email shows which users are subscribed to the selected notification. Use the blue links to add or remove subscribers:

Targeted Emails

The Targeted Emails tab shows notifications sent directly to specific recipients (users or distribution groups) rather than via subscription. Schedule and recipients are managed from this tab:

Click Disable Subscription to turn off a notification.

Managing Your Own Subscriptions (End User)

Users can manage their own subscriptions by clicking the Alerts and Notifications icon and selecting My Notification Subscriptions:

Select a notification and click Subscribe or Unsubscribe:

Prerequisites

For notifications to work, the following must be in place:

Administrators and Configuration Users can update Custodian records to add missing email addresses.

Related Articles

• Additions and Changes — Tracking additions and changes to assets
• Asset History — Viewing the history of changes to an asset
• How to Configure Email Notifications — Step-by-step email notification configuration
• Batch Jobs — Scheduling automated tasks including notifications