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Discovered Data for a Single Asset

IT Asset Management Guide
Asset Inventory

Discovered Data for a Single Asset

To view the full discovered data for a single asset, open the Edit Asset dialog by clicking the asset description (the blue link) in any query result or asset list. This page describes the information available in the dialog's left-hand menu and how to move between the different data screens for a discovered computer.

Opening an Asset

Click any asset description in a query result, dashboard chart drilldown, or asset list -- for example, from Asset > Asset List. The Edit Asset dialog opens showing the asset's core details:

Edit Asset screen showing discovered information tabs

The main form shows the asset's reference, description, serial number, category, barcode, date purchased, status, manufacturer, and model, along with collapsible sections for Organization (company, department, custodian, responsible person, location, supplier), Warranty and Servicing, Computer Details (computer name, IP address, domain name, CPU speed, memory, operating system), and Discovery Details.

Left-Hand Menu

The left-hand menu inside the Edit Asset dialog is organized into collapsible groups. Click a group heading to expand it and reveal its items. The groups and items available for a discovered computer (a PC/Desktop or Server category asset) are:

Asset Data

Menu Item Type What It Shows
Edit Asset Form The main asset record -- reference, category, status, custodian, location, warranty dates, and computer details
Purchasing Form Purchase order and procurement details linked to this asset
All Asset Data Form Every field on the asset record in a single scrollable view -- useful for reviewing all data without switching tabs
History Query A chronological log of all changes made to this asset, including who made each change and when
Images and Documents Form Attached photographs, documents, and files. See Attaching Images and Documents.

IT Asset Management -- Data Collected by Network Discovery

Menu Item Type What It Shows
Operating System Form OS name, version, service pack, architecture, installation date, Windows product key, disk drive letters and sizes
Hardware Form Manufacturer, model, serial number, screen resolution, video card, motherboard details, CPU summary, total memory, BIOS version
Device Manager Query All hardware devices detected on the machine, similar to the Windows Device Manager display
Firewall Query Firewall rules configured on the machine
CPU Query Detailed information for each processor slot (speed, cores, architecture)
Memory Query Individual memory modules with size, speed, type, and slot location
Disk Query Physical and logical disk details including capacity, free space, and partition information
Network Form Network adapter details, IP addresses, MAC addresses, DNS settings
Printers Query Printers installed on the machine (both local and network)

Software -- Installed Software, Licensing, and Monitoring

Menu Item Type What It Shows
Software Titles Query All software products discovered on this machine, with version and publisher
Licensable Products Query Software that has been matched to a licensable product in the software catalogue
Software Licenses Query Licence records held for this machine
Software Keys Query Product keys discovered on this machine
Reliability Query System reliability and uptime data
Patch Query Installed Windows updates, patches, and hotfixes
Auto Run Query Programs configured to start automatically at boot or login
Services Query Windows services, their status, and startup configuration
Assigned Licenses Query Software licences allocated to this asset by the licensing engine

Relationships

Menu Item Type What It Shows
Related Assets Query Parent, child, and sibling asset relationships. See Parent Child Relationships.
Contracts & Leases Query Contracts and lease agreements linked to this asset
Assigned Licenses Query Software licences allocated to this asset (same data as under Software)

Financials

Menu Item Type What It Shows
Valuations Query Depreciation and valuation history for this asset
Transactions Query Financial transactions (purchases, transfers, disposals) recorded against this asset

Maintenance

Menu Item Type What It Shows
Service Data Query Service and maintenance history for this asset
Service Plans Query Service plans scheduled or applied to this asset

Check Out

A single screen for checking this asset out to, or back in from, a custodian.

Forms vs. Queries

The menu items open either a form or a query:

  • A form is displayed when the information is one-to-one with the asset -- for example, a computer has one operating system, one computer name, and one serial number. Forms allow you to view and edit the data directly.
  • A query is displayed when the information is one-to-many -- for example, a computer has many installed software titles, many devices, and many memory modules. Queries show a sortable table of results.

Tip: The "All Asset Data" form is useful when you need to see everything at once without clicking through multiple tabs. It displays every field on the asset record in a single scrollable page.

Use the Next Record button at the bottom of the dialog to step forward to the next asset in the current list without closing and reopening the dialog. A Previous Record button appears alongside it once you are past the first record in the list. This is useful when reviewing a series of assets from a query result.

The Actions for this Asset dropdown at the bottom provides additional operations: Dispose of or Delete this Asset, Transfer this Asset, Open the Purchase Order for this Asset, Clone This Asset, Split This Asset, and New Incident for This Asset.

Tip: If you are reviewing multiple assets from a query, use Previous/Next to move through them sequentially rather than closing and reopening the dialog each time. This is significantly faster.

Tip: The groups and items visible in the left-hand menu depend on the asset's category. A software licence asset, for example, will show different items than a discovered computer. If an item you expect is not visible, it may not be relevant to the current asset category.