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IT Asset Management Overview

xAssets IT Asset Management User Guide
Introduction

IT Asset Management Overview

xAssets IT Asset Management (ITAM) is a comprehensive toolset for managing IT infrastructure throughout its entire lifecycle -- from procurement and discovery through to disposal. This page introduces the product and explains what this guide covers.

What Is xAssets ITAM?

xAssets ITAM gives organisations visibility and control over their IT estate. It automatically discovers hardware and software on your network, tracks assets through their lifecycle, manages software licence compliance, and provides reporting and alerting to support operational and financial decision-making.

The system is web-based -- users access it through a browser with no client software to install. It runs on a Microsoft stack (IIS, SQL Server, .NET) and supports both on-premises and hosted deployment.

Core Functions

  • Asset Lifecycle Management -- track assets from purchase to retirement, including procurement, deployment, transfers, and disposal
  • Network Discovery -- automatically discover hardware, software, and configuration data across your network using agentless or agent-based scanning
  • Hardware Portfolio Management -- analyse and report on your hardware inventory by location, department, manufacturer, model, specification, and more
  • Software Asset Management -- manage licences, track compliance, monitor software usage, and identify unlicensed installations
  • IMACS Reporting -- track Installs, Moves, Additions, and Changes over time with full audit history
  • Contract and Lease Management -- monitor contract dates, renewals, and relationships to infrastructure assets
  • Storage and Spare Parts -- manage inventory in storage and track spare part deployment
  • Customisation -- configure reports, workflows, dashboards, and notifications to match your business requirements without code changes

Who This Guide Is For

This guide is written for day-to-day users of xAssets IT Asset Management -- IT asset managers, desktop support staff, procurement teams, and anyone who needs to find, track, or report on IT assets. It assumes the system has already been installed and configured.

For installation, see the xAssets Installation Guide. For configuration and customisation, see the xAssets Configuration Guide.

Getting Started

If you are new to xAssets, start here:

  1. Preparing the Browser -- browser requirements and setup
  2. Logging On for the First Time -- your first login and password setup
  3. Using the System -- navigation, menus, and basic operations

What You Will Find in This Guide

Chapter What It Covers
Introduction Product overview, capabilities, and planning guidance
Getting Started Browser setup, first login, and navigating the interface
Asset Management Creating, editing, finding, transferring, and disposing of assets
Asset Inventory Dashboards, charts, and queries for analysing your IT estate
Discovering a Network Running network discovery and managing discovered data
Discovery Architecture How discovery works, bandwidth, and strategy
Integrations and Network Discovery Active Directory, reference data, and network scanning setup
Software Licencing Software licence management and compliance reporting
Contracts Managing contracts, leases, warranties, and supplier relationships
Spares and Storage Storage locations, spare parts tracking, and deployment
Historical and Change Reporting Asset history, additions, changes, and email notifications
Tasks Help desk integration, incidents, change requests, and task management
How-To Guides Step-by-step instructions for common tasks

Common Tasks

These how-to guides walk you through the most frequent operations step by step: